Terms & Conditions


Please note that we will not be held responsible for children left unattended


Cancellation Policy


Changes and cancellations to bookings made up to 7 Days before the arrival date/time are without charge. Thereafter the deposit may be charged. The total value of the booking may be charged if changes/cancellations are made with less than 48 Hours notice.


Property Loss or Damage
Although every endeavour is made to ensure safe keeping of you and your property, please note that guests are responsible for their own belongings. Ensure that you keep them safe and lock your rooms when unattended. 

You are also reminded that you will be liable for any loss or damage that is caused by yourselves whilst staying at the Cranmore and will be charged accordingly.

 We would like to remind you that we are totally NON-SMOKING/VAPING throughout.  Anyone found on the premises doing either of these will be asked to leave. Payment will not be refunded and there will be a £100 charge for the cleaning of the room.